How do I find and filter my social media posts?
Go to Marketing → Social media → Posts. The list shows one post per row. Use the search and the filters at the top and click a row to open the post.
Before you start
- The View permission of Redes sociais — see Roles and permissions.
- At least one connected account — see How do I connect Instagram, Facebook, TikTok and YouTube to Clickmax?.
What each row shows
- The thumbnail of the first image of the post.
- The start of the caption.
- The icon of each network with a colored dot. The color is the status of that account's upload; hover to see the account and the status.
- The post date: the first published or scheduled time. A draft without a time on the upload uses the time picked on the post.
- The post status: Draft, Scheduled, Publishing, Published, Partly published, Failed or Cancelled.
Steps
- In Search the caption, type part of the text.
- Pick Status, Network and Account. A post matches a network or account filter when any of its uploads is on that network or account.
- In Period, pick Last and next 30 days (the default), Next 30 days, Last 30 days, Last 90 days or Pick dates. The range goes up to 366 days.
- Click Newest first to switch to Oldest first.
- Click a row to open the post.
The list shows 25 posts per page. The filters stay in the page address: copy the link to send the same list to someone on the team.
If the list is empty
- No posts in this period: change the period or the filters, or click New post.
- No network connected: click Connect networks and connect an account.
- No account is connected right now: the accounts were disconnected. Older posts stay in the list; to post, connect a network again.
Related
- Social media — the area overview.
- How do I create and schedule a social media post? — the New post button.
- What does social media Insights show? — the results of the published posts.