How do I use the social media time-slot queue?
The queue is a list of fixed days and times for each account, like "Monday at 9:00" and "Thursday at 18:30". Once it is set, the Add to queue button of New post puts the post in the first free time of each account, without you picking the date.
Before you start
- The Manage permission of Redes sociais to edit the queue and Edit to add a post to the queue — see Roles and permissions.
- The account must be connected — see How do I connect Instagram, Facebook, TikTok and YouTube to Clickmax?.
Set up the queue of an account
- Go to Settings → Accounts center → Social media and click the network of the account.
- On the account card, click Time-slot queue.
- Check the Time zone. The queue times count in that time zone.
- Click Add time and pick the Day and the Time. Repeat for each time. Each account can have up to 50 times.
- Click Save.
Two equal times cannot stay in the same queue. If Two times are the same. Remove one of them. shows, remove one of them before saving.
Add a post to the queue
- On the calendar, click New post, pick the accounts and write the post.
- Click Add to queue.
- The Next free times screen shows the time of each account. Check it and click Confirm. To change something in the post first, click Back.
The post is scheduled at each account's time and shows on the calendar. A time is free when the account has no post scheduled, being published or published at exactly that time. Clickmax looks in the next 8 weeks.
If it did not work
- "No free time in the next 8 weeks. Set up the account queue in Settings › Accounts center › Social media." The account has no queue, or every time in the next 8 weeks is taken. Add times in Time-slot queue, on the account card.
- The Time-slot queue button does not show. You do not have the Manage permission, or the account is Disconnected.
Related
- How do I create and schedule a social media post? — the other ways to save a post.